a few Frequently Asked Questions

We know there's a lot to consider when choosing the right landscaping team for your property, so below are a answers to a few of the questions we're frequently asked. Obviously, if you have any additional questions, or would like to speak to us about our design, installation, and maintenance services, please don't hesitate to contact as.

design & installation services

1. How do I schedule a consultation with a designer?
If you would like to schedule a design consultation, please don't hesitate to contact us today. We'll gather a few details about your property and answer any questions you may have regarding our services and workflows. We'll then match you with one of our designers who will schedule an on-site consultation and discuss your project goals.
2. What happens in the design process?
Every property, design, and client is unique, but typically speaking, below is the project workflow we find works best:

Introductory Call
Each design inquiry begins with an introductory phone call with one of our account managers. This is the perfect opportunity to address any general questions regarding our design and installation services, project workflow, and budget considerations. This conversation also allows us to understand your expectations and concerns, and get a sense of the existing property conditions.

On-site Consultation
With these details in hand, we then connect you with one of our landscape designers to fill in any holes (so to speak) via an on-site consultation. This in-person walkthrough let's our design team explore your property first-hand, take a few measurements, discuss your style preferences, and establish a project scope and general cost estimate.

Design Review
The next step in the design process is our presentation of the design concept. This presentation includes (more here) with examples of materials and an estimated breakdown of costs. Armed with your feedback we then refine the design as needed, typically addressing stylistic choices, plant materials, issue solutions (ie. screenings) and budget considerations.

Design Approval
When the design reaches final approval, we then provide a formal installation proposal and contract, and discuss the details and timing of the installation phase.

If you would like to learn more about our design process and see a few of our recent designs, please don't hesitate to contact us.
3. How long will it take to create a design for my property?
There are many factors that impact the design timeline including property size, project scope, and plant preferences. That said, we find that our designs usually require 6-8 weeks from start to finish, with review cycles and scope changes being the largest variable.
4. When is the best time to begin my landscape project?
Our designers are hard at work throughout the year and are available for consultations even in our New England winters. There's certainly no wrong time to begin the design process, though please keep in mind that as one of Boston's premiere landscaping companies, things get quite busy as Spring approaches. We encourage you to begin your design inquiry as early as possible.

Our installation window, on the other hand, typically begins in early April and concludes in December. As you can appreciate, Mother Nature is difficult to predict, but our philosophy is to be on-site whenever the ground is workable. And because we partner with nurseries throughout the country, we are able to source quality materials whenever needed.
5. Do you provide design-only services?
a Blade of Grass does not separate our design and installation services as individual offerings. Instead, we commit our teams to providing unparalleled attention throughout the entire project.
6. What size projects do you take on?
We've tackled many projects of many sizes, from a simple foundation plantings to full property transformations exceeding $500,000. That said, the majority of our projects fall within the $50,000-$150,000 price range, and many are installed in a phased approach over several years.

We truly enjoy the variety in project sizes - each client and property being unique, pushing us to make creative solutions no matter the magnitude of the task. Our designers will discuss your project scope and whether it is a good fit for our services in your initial conversations. 
7. Who is responsible for permits?
need answer
8. Do you require a deposit for installation projects?
need answer

maintenance plans & services

1. What garden maintenance services do you provide?
a Blade of Grass offers a wide variety of year round maintenance services, specifically tailored to your property and budget. Typical tasks include:
  • fine gardening including weeding, deadheading, staking
  • container and bed annuals
  • planting of trees, shrubs, gardens
  • interior and exterior holiday decorating
  • fall and spring cleaning
  • mulching
  • spring bulb displays
  • irrigation and water management
  • landscape lighting
2. Who will be working at my property?
Our crews are dedicated landscape professionals and fine gardeners, many of whom have been with a Blade of Grass for over 5 years. We have an aggressive training regimen that includes seasonal workshops and twice weekly updates, focussing on horticulture and safety best practices to ensure we adhere to the latest industry standards.
3. Who do i contact regarding my maintenance questions?
Each a Blade of Grass client is paired with a dedicated account manager that serves as a single point of contact. With extensive experience in all aspects of property maintenance, our account managers prescribe all work to be done, coordinate scheduling and execution, and a clearly communicate with both the team and client throughout the season. Our account managers carry such qualifications as Massachusetts Certified Landscape Professional, Massachusetts Certified Horticulturist, Massachusetts Certified Arborist, and NOFA Accredited Organic Landscape Professional.
4. How much do your services cost and when will I be billed?
The majority of our maintenance services are billed on a time and materials basis, which varies based on property size, visit frequency, and client requirements. Services such as mowing and snow plowing are billed at a flat rate. All maintenance services are billed monthly. Do you need to mention deposit?
5. Do I need to sign a contract?
a Blade of Grass does not require a signed contract for our maintenance services. We work closely with each client to tailor a maintenance plan and budget that ensures your satisfaction and proceed upon approval of that plan with a deposit for initial work.
6. Do you offer lawn mowing services?
We offer limited lawn care services including mowing, (more here). Please note that we offer our lawn maintenance services in the following towns only: Wayland, Wellelsey, and Weston.
7. Do you offer snow removal services?
We offer snow removal services including plowing, (more here). Please note that we offer our snow removal services in the following towns only: Wayland, Wellelsey, and Weston.

irrigation & lighting services

1. Do you install irrigation systems?
We offer irrigation installation and maintenece services throughout the Greater Boston area. Our systems are geared towards water conservation and efficient watering, and we can covert existing spray zones to drip. Our service programs include startup shutdowns and regular monitoring of the system.
2. Do you service existing irrigation systems?
We service irrigation systems of all shapes and sizes. For existing systems we send a qualified technician to your home to assess the state of the system. We then make recommendations for repairs or upgrades as needed, and suggest a service program.
3. Do you offer water management and irrigation monitoring services?
We consider water management and irrigation monitoring services to be an essential piece of any irrigation plan. We will create and maintain a watering schedule specific to your property and also make suggestions on ways to enhance your system to be more water efficient.
4. Do you install low voltage lighting systems?
We install customized low voltage lighting systems using LED fixtures and several control options. Popular lighting options include path lighting, down lighting and up lighting, and customized outdoor scenes for entertaining. 
5. Do you repair and maintain existing low voltage lighting systems?
We offer a variety of lighting services including one-time repair calls to more comprehensive maintenance programs. If you're interested in upgrading an existing lighting system, our technicians can also reccomend products and materials including LED technology and other modern lighting solutions.

general questions

1. What payment methods do you accept?
a Blade of Grass accepts check and bank transfer payments. We do not accept credit cards. 
2. Do you provide free quotes or consultations?
Our design consultations are provided at no cost, though we typically require a quick introductory phone call prior to the design consultation, to address any general questions regarding our design and installation services, the project workflow, and any budget considerations. This call also allows us to better understand your expectations and concerns, and get a sense of the existing property conditions.

Project estimates and quotes are not charged as a line item, though as they occur further into the design process, we do require a retainer.  

For more information on our design and installation process, please refer to the frequently asked questions in those sections or contact us.
3. Do you require a deposit before work begins?
Generally speaking, our design, installation, and maintenance services do require a deposit and/or retainer at some point in the process. Please contact us for details regarding the timing and amount for each service.
4. Do you offer services in my area?
a Blade of Grass designs and maintains properties throughout the Boston and Metro West areas, including the cities and towns noted below. If your area is not listed, please don't hesitate to contact us.
Chestnut Hill
Newton Centre
West Newton
5. Are you licensed and insured?
Needs details on licenses and insurance. Links would be great.
6. Do you have any examples of recent projects?
If you would like to see examples of our work, please visit our featured properties, transformations, and solution pages, or contact us and we would be happy to bring photos and sample designs to you.

have a not-so-frequently asked question?

We get a lot of landscaping questions (seriously, a lot) and know you probably have a few that aren't on this page. Please don't hesitate to reach out and ask us anything – we promise a quick reply and look forward to helping you create your dream property.